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  1. Duplicate Detection Perfected

    Improve Hubspots CRM duplicate detection by allowing the user to set the criteria for what is considered a duplicate.

    Currently Hubspot CRM will detect duplicates ONLY based on a email address.

    Everybody has multiple email addresses - EVERBODY.

    Allow the user to add other criteria for duplicate detection like LinkedIn profile URL. You can only have one LinkedIn profile URL, so this would make duplicate detection nearly perfect.

    [Nay Sayers]: What if someone doesn't have a LinkedIn URL!?!?!

    That is why the feature request is for the user to specify whatever criteria they want for duplicate detection, for me it…

    419 votes
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      8 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →

      Thanks for this suggestion. I think there’s two ideas here. One is being able to have contacts with multiple email addresses. The other is being able to set personalized de-duplication criteria.

      Both are on our radar, and this is a great idea for an approach.

    • CRM - search by custom properties

      The CRM search only returns results based on name, email, and phone number.

      We need the ability to search (not filter) based on custom properties.

      Use case: I am speaking with someone on LinkedIn and need to find them within the CRM. Her name and email do not give the correct results.

      If I could search her by LinkedIn URL (custom property) I would always get the correct results because people have many email addresses but only one LinkedIn URL.

      270 votes
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        2 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
      • Sequence API

        We would like to enroll a contact to a sequence via HubSpot Sales API.

        261 votes
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          5 comments  ·  Integrations & APIs  ·  Flag idea as inappropriate…  ·  Admin →
        • Include the total number of times an email has been opened

          HubSpot is already tracking and logging each time an email is opened (which can be found by exporting the CSV file).

          Would love to have a total count of how many times and email is opened by an individual available in either a column in the CSV or (ideally) on the email reports page.

          Our team uses the total number of times an email has been opened by a unique email address to know who has forwarded an email to their team (if an email has 100s of opens) or who is actually interested in the product or topic (if…

          218 votes
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            5 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
          • sequence

            There should be a button to make all the send times the same as the one selected.

            If it is 12pm and I decide to send an email (because I was busy calling at 8am - 11am as is typical), then every email in the sequence is set to 12pm, but I may want them to all be 8 am.

            To do that, I can manually modify each time from 12pm to 8am by going to the first email and then

            manually scrolling down until I find 8, selecting it, and then manually changing the time back to "am," selecting…

            138 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Add Facebook to Ads Add-on

              We would like to use the Ads Add-on but we'd love for it to integrate with Facebook as well - as this is a platform that all of our clients use. It would be great to be able to manage Facebook ads directly from HubSpot and see ROI reports on our campaigns, just as it is currently possible for LinkedIn and AdWords.

              46 votes
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                0 comments  ·  Ads Add-on  ·  Flag idea as inappropriate…  ·  Admin →
              • Is there any way to have a phone number and ability to call from a deal? It would be great to do so since this would both save time for the

                Add a phone number and ability to call from a deal in the CRM. It would be great to do so since this would both save time for the sales guys as well as keep all notes in the same place (now the phone call notes end up in contact instead of for the deal).

                42 votes
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                  2 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                • Be able to see who opened and clicked on a CRM Sales Email Template

                  Please add the ability to see a list of people who opened/clicked an Email Sales Template, similar to what we can access on the Marketing side of email campaigns. When you create a new email in the CRM and choose a template, it shows you how many people have opened and clicked that particular template, but the numbers are not clickable to see who actually opened and clicked on that template. Knowing who opened and clicked the template would be very helpful.

                  30 votes
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                    1 comment  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                  • Rebrandly

                    It would be helpful if Hubspot integrated with Rebrandly so we are able to use a custom shortened domain. As of now, Hubspot only integrates with Bitly for this feature, but the enterprise version of Bitly is outrageously priced at $500/month. Rebrandly for professional use is more reasonably priced at $99/month. There are many other shortened domain services that are far more affordable than what Bitly would like to charge.

                    31 votes
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                      1 comment  ·  Integrations & APIs  ·  Flag idea as inappropriate…  ·  Admin →
                    • Customized "Deal Cards" in Deals Dashboard

                      I'd like to be able to control which properties appear on the "card view" in the Deals Dashboard. Default is...
                      Deal Name
                      Amount
                      Close Date
                      Attached Contacts

                      I'd like to be able to select my own 4 attributes, so that the at-a-glance feature is more meaningful to me.

                      In addition I'd like to be able to color-code Deal Cards based on attributes. (i.e. [if deal amount > $5,000; then color = green])

                      35 votes
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                        1 comment  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allowing Workflow Re-Enrollment for Company Properties

                        Allow company property changes to re-enroll contacts into workflows. Currently no company properties can be used as re-enrollment criteria, so although we can use a workflow once to set company record data, we can't do it again.

                        All of our major relationship data is stored on the company record, so not being able to update company record dynamically through workflows has severely limited our use of the Companies module.

                        I've done as much as I can through workaround processes (I make the contact record the master for some activities, which allows me to always copy-paste and run functions to the…

                        44 votes
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                          0 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add option to disable automatic image compression

                          As more and more users access content on retina screens (iPhones, hi-res monitors, Macbooks, etc.), having retina-quality images is becoming increasingly important. Rather than requiring ?noresize to be added to every image URL in order to achieve decent image quality, there should be a system-wide option to disable Hubspot's automatic file compression. This would be especially useful for images generated via HubL which generate the entire <img> tag (for instance, {{post.featured_image}}) and render the URL inaccessible.

                          16 votes
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                            2 comments  ·  Content Optimization System (COS)  ·  Flag idea as inappropriate…  ·  Admin →
                          • Workflow Building

                            Workflow building should be designed like this https://www.dotmailer.com/platform/automate/program-builder/
                            or the ability to build Lucid chart and import from software into Hubspot.

                            207 votes
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                              8 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
                            • Monitor New LinkedIn Connections

                              I would like to be able to track when contacts in our database connect with my MD on LinkedIn - as this is a potential sales opportunity! I think this would be a highly valuable integration for the sales tools.
                              We currently have similary-ish capabilities in twitter, but as LinkedIn is THE go-to B2B social stream, I'm sure this feature could benefit all HubSpot B2B clients!
                              Thanks!

                              70 votes
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                                0 comments  ·  Social Media  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add Youtube account to social monitoring

                                Not being able to monitor Youtube creates a bit of a black hole in my social monitoring & analytics. It would be great if this could be incorporated in Hubspot asap.

                                342 votes
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                                  9 comments  ·  Social Media  ·  Flag idea as inappropriate…  ·  Admin →
                                • Search & Filter by Activity

                                  It would be amazing to search & filter contacts by their owner's logged activities...

                                  e.g. show me all contacts, with logged activity 'met with' ?

                                  Then, you could see everyone you've met with and assess their progress. Or, examine all those calls that never turned into demos.

                                  UpVote me if this would be useful!

                                  32 votes
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                                    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Create Reports Based on Custom Lists/Views

                                    When creating custom reports in the reporting dashboard, we need to be to do these reports based on particular lists. For example, when creating a report for sales activity, it would be nice to be able to select which HubSpot Owners are included in that (in the case that there are multiple managers with different teams and they don't want to see every single user.)

                                    20 votes
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                                      1 comment  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow for different pipeline-specific properties for deal cards that adjust based on the pipeline.

                                      When you adjust the properties that are visible in a deal card, those properties become the same properties that you see no matter what pipeline you are in. Our pipelines are very different and we would like to be able to customize the deal properties that are visible in each deal card based on the pipeline that it belongs to.

                                      In an ideal world, we would like to set the deal properties based on the deal card so that we only see the properties that are actually relevant to that pipeline/type of deal.

                                      45 votes
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                                        1 comment  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Use future dates as criteria in Workflows and Lead Scoring

                                        There isn't currently a way to pull contacts with a date property less than X number of days/weeks AHEAD of the current date. Hubspot recently added the ability to use rolling dates days/weeks BEHIND the current date but this doesn't help me with future dates. For example, I want to be able to create a Workflow for a "Desired Move Date" that is less than 30 days from today (the date they entered the Workflow). Right now, I have to build this list based on a set criteria (Desired Move In Date | is before | X date) and then…

                                        90 votes
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                                          0 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
                                        • AMP HTML support for blogposts

                                          Are their any plans for AMP HTML support for blogposts in the future?

                                          https://www.ampproject.org/

                                          179 votes
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                                            16 comments  ·  Blog  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hey All,

                                            PM of the blog team here. We agree with you 100% and AMP support for blog posts is a project that we are currently working on as one of our top priorities. Soon we will be ready to start testing things out and will need some early stage volunteers so keep an eye on this chain if you’d like to help pioneer. If you have any specific questions don’t hesitate to reach out to me via email: nciruolo@hubspot.com

                                            Thanks!

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