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  1. Include the total number of times an email has been opened

    HubSpot is already tracking and logging each time an email is opened (which can be found by exporting the CSV file).

    Would love to have a total count of how many times and email is opened by an individual available in either a column in the CSV or (ideally) on the email reports page.

    Our team uses the total number of times an email has been opened by a unique email address to know who has forwarded an email to their team (if an email has 100s of opens) or who is actually interested in the product or topic (if…

    188 votes
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      5 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
    • sequence

      There should be a button to make all the send times the same as the one selected.

      If it is 12pm and I decide to send an email (because I was busy calling at 8am - 11am as is typical), then every email in the sequence is set to 12pm, but I may want them to all be 8 am.

      To do that, I can manually modify each time from 12pm to 8am by going to the first email and then

      manually scrolling down until I find 8, selecting it, and then manually changing the time back to "am," selecting…

      127 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Duplicate Detection Perfected

        Improve Hubspots CRM duplicate detection by allowing the user to set the criteria for what is considered a duplicate.

        Currently Hubspot CRM will detect duplicates ONLY based on a email address.

        Everybody has multiple email addresses - EVERBODY.

        Allow the user to add other criteria for duplicate detection like LinkedIn profile URL. You can only have one LinkedIn profile URL, so this would make duplicate detection nearly perfect.

        [Nay Sayers]: What if someone doesn't have a LinkedIn URL!?!?!

        That is why the feature request is for the user to specify whatever criteria they want for duplicate detection, for me it…

        38 votes
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          0 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
        • Workflow Building

          Workflow building should be designed like this https://www.dotmailer.com/platform/automate/program-builder/
          or the ability to build Lucid chart and import from software into Hubspot.

          173 votes
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            7 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
          • Add Youtube account to social monitoring

            Not being able to monitor Youtube creates a bit of a black hole in my social monitoring & analytics. It would be great if this could be incorporated in Hubspot asap.

            294 votes
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              9 comments  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
            • Use future dates as criteria in Workflows and Lead Scoring

              There isn't currently a way to pull contacts with a date property less than X number of days/weeks AHEAD of the current date. Hubspot recently added the ability to use rolling dates days/weeks BEHIND the current date but this doesn't help me with future dates. For example, I want to be able to create a Workflow for a "Desired Move Date" that is less than 30 days from today (the date they entered the Workflow). Right now, I have to build this list based on a set criteria (Desired Move In Date | is before | X date) and then…

              87 votes
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                0 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
              • Monitor New LinkedIn Connections

                I would like to be able to track when contacts in our database connect with my MD on LinkedIn - as this is a potential sales opportunity! I think this would be a highly valuable integration for the sales tools.
                We currently have similary-ish capabilities in twitter, but as LinkedIn is THE go-to B2B social stream, I'm sure this feature could benefit all HubSpot B2B clients!
                Thanks!

                46 votes
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                  0 comments  ·  Social Media  ·  Flag idea as inappropriate…  ·  Admin →
                • multi level dependent fields

                  I'd like to have more than 1 level in the dependent fields in forms.

                  121 votes
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                    5 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow for different pipeline-specific properties for deal cards that adjust based on the pipeline.

                    When you adjust the properties that are visible in a deal card, those properties become the same properties that you see no matter what pipeline you are in. Our pipelines are very different and we would like to be able to customize the deal properties that are visible in each deal card based on the pipeline that it belongs to.

                    In an ideal world, we would like to set the deal properties based on the deal card so that we only see the properties that are actually relevant to that pipeline/type of deal.

                    32 votes
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                      0 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                    • Import Deals with with associated Contacts

                      We import hundreds of Deals each day for our team to call on. The problem is for the past 6 months we have to manually add Contacts to the Deal.

                      Without the Contact, we're not able to make a call or send an email through the CRM. We also don't know if an Evangelist's Deal was uploaded without going through each one manually.

                      THIS EFFECTS OUR EFFICIENCIES AND CALL VOLUME!

                      Ideally, we would import the Deals with the Contacts already associated to them on the CSV file. This seems like an easy fix.

                      170 votes
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                        3 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →

                        Later this year, we are planning to work on better import, which will include the ability to associate contacts, companies, deals and tasks as part of the import.

                      • AMP HTML support for blogposts

                        Are their any plans for AMP HTML support for blogposts in the future?

                        https://www.ampproject.org/

                        102 votes
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                          9 comments  ·  Blog  ·  Flag idea as inappropriate…  ·  Admin →
                        • Content rating

                          I was wondering if we could have a 5-star rating at the end of the article or some other choice that could lead us to real information about people reading our content.

                          27 votes
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                            0 comments  ·  Content Optimization System (COS)  ·  Flag idea as inappropriate…  ·  Admin →
                          • Option to Save Blog Notifications for Automation / Workflows

                            Currently, blog notifications only have the option to send now or at a future date and time. It has become a pretty consistent theme among customers using the Seventh Sense integration that they'd like to have the option to personalize the delivery time of blog notifications and the only way to do this is to use the workflow process.

                            56 votes
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                              11 comments  ·  Blog  ·  Flag idea as inappropriate…  ·  Admin →
                            • Marketer User Role Permissions

                              Hi,
                              Currenlty if a user has a Marketer role, she can see all the emails (sent, draft..) and export the mailing results (with all the necessary information of the client in HS such as email, name and surname). There should be a role hierarchy among Marketers in Hubspot. We should be able to create some teams and assign the Marketer users under the teams so they will be able to see only their contacts, lists and emails, not the ones created by other teams.
                              Thanks,

                              23 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • display the number of blogviews

                                Create a HubL function that displays the number of views of a particular blogpost.

                                15 votes
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                                  0 comments  ·  Blog  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow for Categories to be assigned For Content Pages

                                  Be great to be able to assign website pages, landing pages and blogs with a category then from there allow the workflows, sources, lists and lead scoring to access the category group.

                                  This has loads of power as it allows you to build audiences easily on the categorisation of pages. It also makes lead scoring so much easier as it means that if for example, you create a BOFU group, you don't have to update lead scoring with this huge points list dedicated to certain pages.

                                  Imagine being able to trigger a workflow if prospects hit anyone of the categories.

                                  16 votes
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                                    2 comments  ·  Content Optimization System (COS)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Workflow Emails Per Day

                                    It would be beneficial to have an option to ensure that contacts will only receive one workflow email a day.

                                    54 votes
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                                      1 comment  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
                                    • "Pin" a note to the top of a contact or company timeline

                                      Sometimes important notes get lost - we'd like to be able to pin an important note at the top of a customers timeline.
                                      Thanks!
                                      Skyview Team

                                      368 votes
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                                        18 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →

                                        Pinning a note is something we’re considering. We’re also considering a search for notes in the timeline. One way or another, we want to solve the problem of finding information in a crowded timeline.

                                      • Setting Enterprise permissions on a Domain basis

                                        We need the ability to set permissions from a website management stand point on a domain/website basis for those Enterprise customers who create and launch multiple websites within their Enterprise platform. It will make it easier for the person assigned to update a specific website in the Enterprise platform and eliminate many mistakes made that impact all domains/websites in their Enterprise platform.

                                        34 votes
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                                          0 comments  ·  Content Optimization System (COS)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add a token for an email signature based on the sender.

                                          When a sales team shares email templates, it would be nice to have a token that pulls the name of the sender of the email.

                                          As for now, the only option is to use the token "hubspot_owner_id" but if I want to work on a contact I'm not the owner of, I need to change manually the signature.

                                          (to better explain this suggestion, and to give a comparison, it's would be something similar to the "sendermeetingslink" related to the sales meeting tool)

                                          29 votes
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                                            1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
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