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  1. Duplicate Detection Perfected

    Improve Hubspots CRM duplicate detection by allowing the user to set the criteria for what is considered a duplicate.

    Currently Hubspot CRM will detect duplicates ONLY based on a email address.

    Everybody has multiple email addresses - EVERBODY.

    Allow the user to add other criteria for duplicate detection like LinkedIn profile URL. You can only have one LinkedIn profile URL, so this would make duplicate detection nearly perfect.

    [Nay Sayers]: What if someone doesn't have a LinkedIn URL!?!?!

    That is why the feature request is for the user to specify whatever criteria they want for duplicate detection, for me it…

    311 votes
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      5 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
    • CRM - search by custom properties

      The CRM search only returns results based on name, email, and phone number.

      We need the ability to search (not filter) based on custom properties.

      Use case: I am speaking with someone on LinkedIn and need to find them within the CRM. Her name and email do not give the correct results.

      If I could search her by LinkedIn URL (custom property) I would always get the correct results because people have many email addresses but only one LinkedIn URL.

      182 votes
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        0 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
      • Sequence API

        We would like to enroll a contact to a sequence via HubSpot Sales API.

        180 votes
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          5 comments  ·  Integrations & APIs  ·  Flag idea as inappropriate…  ·  Admin →
        • Include the total number of times an email has been opened

          HubSpot is already tracking and logging each time an email is opened (which can be found by exporting the CSV file).

          Would love to have a total count of how many times and email is opened by an individual available in either a column in the CSV or (ideally) on the email reports page.

          Our team uses the total number of times an email has been opened by a unique email address to know who has forwarded an email to their team (if an email has 100s of opens) or who is actually interested in the product or topic (if…

          198 votes
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            5 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
          • sequence

            There should be a button to make all the send times the same as the one selected.

            If it is 12pm and I decide to send an email (because I was busy calling at 8am - 11am as is typical), then every email in the sequence is set to 12pm, but I may want them to all be 8 am.

            To do that, I can manually modify each time from 12pm to 8am by going to the first email and then

            manually scrolling down until I find 8, selecting it, and then manually changing the time back to "am," selecting…

            133 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Allowing Workflow Re-Enrollment for Company Properties

              Allow company property changes to re-enroll contacts into workflows. Currently no company properties can be used as re-enrollment criteria, so although we can use a workflow once to set company record data, we can't do it again.

              All of our major relationship data is stored on the company record, so not being able to update company record dynamically through workflows has severely limited our use of the Companies module.

              I've done as much as I can through workaround processes (I make the contact record the master for some activities, which allows me to always copy-paste and run functions to the…

              44 votes
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                0 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
              • Workflow Building

                Workflow building should be designed like this https://www.dotmailer.com/platform/automate/program-builder/
                or the ability to build Lucid chart and import from software into Hubspot.

                198 votes
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                  8 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
                • Search & Filter by Activity

                  It would be amazing to search & filter contacts by their owner's logged activities...

                  e.g. show me all contacts, with logged activity 'met with' ?

                  Then, you could see everyone you've met with and assess their progress. Or, examine all those calls that never turned into demos.

                  UpVote me if this would be useful!

                  32 votes
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                    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add Youtube account to social monitoring

                    Not being able to monitor Youtube creates a bit of a black hole in my social monitoring & analytics. It would be great if this could be incorporated in Hubspot asap.

                    330 votes
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                      9 comments  ·  Social Media  ·  Flag idea as inappropriate…  ·  Admin →
                    • Monitor New LinkedIn Connections

                      I would like to be able to track when contacts in our database connect with my MD on LinkedIn - as this is a potential sales opportunity! I think this would be a highly valuable integration for the sales tools.
                      We currently have similary-ish capabilities in twitter, but as LinkedIn is THE go-to B2B social stream, I'm sure this feature could benefit all HubSpot B2B clients!
                      Thanks!

                      61 votes
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                        0 comments  ·  Social Media  ·  Flag idea as inappropriate…  ·  Admin →
                      • Use future dates as criteria in Workflows and Lead Scoring

                        There isn't currently a way to pull contacts with a date property less than X number of days/weeks AHEAD of the current date. Hubspot recently added the ability to use rolling dates days/weeks BEHIND the current date but this doesn't help me with future dates. For example, I want to be able to create a Workflow for a "Desired Move Date" that is less than 30 days from today (the date they entered the Workflow). Right now, I have to build this list based on a set criteria (Desired Move In Date | is before | X date) and then…

                        90 votes
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                          0 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
                        • Customized "Deal Cards" in Deals Dashboard

                          I'd like to be able to control which properties appear on the "card view" in the Deals Dashboard. Default is...
                          Deal Name
                          Amount
                          Close Date
                          Attached Contacts

                          I'd like to be able to select my own 4 attributes, so that the at-a-glance feature is more meaningful to me.

                          In addition I'd like to be able to color-code Deal Cards based on attributes. (i.e. [if deal amount > $5,000; then color = green])

                          23 votes
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                            1 comment  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow for different pipeline-specific properties for deal cards that adjust based on the pipeline.

                            When you adjust the properties that are visible in a deal card, those properties become the same properties that you see no matter what pipeline you are in. Our pipelines are very different and we would like to be able to customize the deal properties that are visible in each deal card based on the pipeline that it belongs to.

                            In an ideal world, we would like to set the deal properties based on the deal card so that we only see the properties that are actually relevant to that pipeline/type of deal.

                            35 votes
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                              1 comment  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                            • Enable mass enrollment in sequences

                              It would be useful to be able to enroll several contacts at once into a sequence in Hubspot Sales. For example I may want to enroll everyone at company x with 50 employees. Currently I'd have to go through the enrollment process 50 times.

                              21 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Notes for the APP

                                Make the notes fields available on the app so I can see my clients' histories and the notes I've made for them when I'm on the go. If you can do this you will officially
                                be my favorite business app!

                                20 votes
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                                  0 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                                • AMP HTML support for blogposts

                                  Are their any plans for AMP HTML support for blogposts in the future?

                                  https://www.ampproject.org/

                                  138 votes
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                                    10 comments  ·  Blog  ·  Flag idea as inappropriate…  ·  Admin →
                                  • multi level dependent fields

                                    I'd like to have more than 1 level in the dependent fields in forms.

                                    122 votes
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                                      5 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Social Inbox on the Marketing Application

                                      Right now we can't see the social inbox on the application.
                                      That's a bummer since I tweet with different accounts, at the office but also on the go. And on the App I can only use the monitoring and publishing part.
                                      Quite dumb that I cannot see which tweets come in.

                                      15 votes
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                                        0 comments  ·  Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Content rating

                                        I was wondering if we could have a 5-star rating at the end of the article or some other choice that could lead us to real information about people reading our content.

                                        30 votes
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                                          0 comments  ·  Content Optimization System (COS)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Workflow Error Notifications

                                          Receive a notification for whenever one of my workflows encounters an error.

                                          This would avoid missing leads in real time due to undetected errors.

                                          12 votes
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                                            2 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
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