General HubSpot Ideas

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  1. Enforce unique email address for a tracking cookie

    When two different people convert from the same browser (tracking cookie), HubSpot overwrites the contact each time with the new email address and form data. This is the last thing we would ever want to happen. There is a setting to disable cookie tracking on a form, but we don't want to lose valuable analytics data either.

    The use case for when someone will come back to our site with the same tracking cookie, and want to update their email address to a new one, is very very rare. On the other hand, the use case for multiple people filling…

    243 votes
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      28 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
    • "Add to Calendar" function

      Add a calendar feature to forms, or allow an icalendar file to upload, so people can add an event their Outlook calendar after they have registered via the form.

      223 votes
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        12 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
      • Embed landing pages as apps in Facebook

        Some other landing page tools have the ability to create an app in Facebook and embed the entire landing page there. This enables leads to be captured directly on FB.

        For example, here's how LeadPages does this: https://www.youtube.com/watch?v=5ttuFxJlE6Y

        It would be great if HubSpot had a similar function where landing pages could be embedded as a Facebook app so people could be converted into leads directly via FB, without having to visit your external landing page.

        221 votes
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          15 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
        • multi level dependent fields

          I'd like to have more than 1 level in the dependent fields in forms.

          164 votes
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            9 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
          • Multiple Thank You Pages on Forms

            I have a form with a field that asks a question with two different responses. It would be good to have the functionality to redirect to separate thank you pages based on the response.

            For example, if Mr Lead chooses answer A, they will go to thank you page A, if they choose answer B, they will go to thank you page B.

            This would allows us to present our leads with content that truly is relevant to them.

            125 votes
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              12 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
            • 121 votes
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                pending  ·  18 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow forms to be associated with a Campaign

                Right now, only forms on landing pages can be assigned to a HubSpot campaign. However, we have forms embedded on our website's pages that are campaign-specific and not HS landing pages.

                Therefore, leads generated by a non-landing page form will not count towards the total number generated within a campaign.

                Can you allow forms without landing pages to be associated with campaigns?

                116 votes
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                  8 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                • Pop Up Windows As Calls To Action

                  Is there a way to create any kind of pop-up opt-in forms on the HubSpot platform? Something to the effect of a small window that opens up when you click on a specific item, or something that appears across that page under certain conditions when you load the page.

                  95 votes
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                    3 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ordering persona options in form field

                    Hubspot teach us about the importance of personas, and give us the ability to allocate contacts for a persona when they complete forms with the persona field. Good idea, yet it amazes me that when I add a persona field to a form, I have no ability to order my personas in that field. Hubspot orders personas in persona form field based on the least meaningful option - the internal database number, e.g. person_7. As a result my "Other" persona appears as number two in the form drop down list ahead of "Business Executive". Time consuming hacks are required to…

                    86 votes
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                      12 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                    • Date field in text format for better UX

                      The only way to introduce dates is by a date picker right now. This is useful for dates not too far away, for example scheduling a webinar, but not for asking a birthdate for example.

                      From a UX point of view, the date picker is not the best option to ask for birthdates as the user has to click many times.

                      A good option would be to provide a text field to ask for the date (similar to the Google Accounts registration form) and then internally convert it to a date picker.

                      85 votes
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                        9 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                      • Blocking Email Domains Universally

                        It would be nice to have the option of blocking spammy email domains from all forms rather than adding these domains to each form individually.

                        71 votes
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                          2 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add onFormSubmit / onFormSuccess Callback to advanced for options

                          As Hubspot forms submit using an AJAX POST Request (which is great) it means that if you don't have a landing page (setting the redirect param) you have no way of being able to display a thank you message / add Google Analytics Event tracking.

                          I have tried writing my own code sniffing for an AJAX call but have had no luck.

                          Please could you add a callback which can be added to the form embed code which is called when the form has been submitted successfully.

                          (See other callbacks / form options - http://developers.hubspot.com/docs/methods/forms/advanced_form_options)

                          If anyone has found…

                          70 votes
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                            5 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                          • Customize default field values for form Embed code

                            I have had several instances where the ability to set the default values for form fields would have saved me hours of integration time.

                            For example:

                            My client has 10 webinar pages each with its own unique thank you page. Our current form configuration (not-HubSpot integrated) redirects the user to the appropriate thank you page which contains the webinar requested for view.

                            I can already dynamically change the thank you page destination from the form embed code - but what I am looking for is to also set a hidden fields value inside the embed code as well.

                            For example…

                            68 votes
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                              pending  ·  6 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                            • google analytics event tracking for forms without landing pages

                              I need to be able to track form submissions as a goal in Google Adwords and Google Analytics for HubSpot forms that do not have landing pages. Google Analytics provides for event tracking to do exactly this (see https://developers.google.com/analytics/devguides/collection/gajs/eventTrackerGuide ). However, I am told from HubSpot support that I currently cannot add the Google javascript tracking codes to my forms on HubSpot. Please provide a way to allow us to incorporate Google Analytics Event tracking in our forms.
                              Thank you.

                              57 votes
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                                7 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                              • Max length limit on Multi-line text fields

                                Hi,

                                We need to be able to set a max-length on the multi-line text fields on forms, with a counter (for usability) regularly our forms will not sync with salesforce as users are inputing over the 255 character limit on fields for Salesforce sync settings.

                                Validation would also help.

                                Thanks

                                57 votes
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                                  5 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                • have the ability to link forms to external pages

                                  I need the ability to link a HubSpot form to an external page so that I can see dependencies even if not a HubSpot Landing Page.

                                  56 votes
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                                    2 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Archive forms and emails

                                    It would be great to hide or archive forms and emails so we retain he data from those items but do not see them on our active views of forms and emails.

                                    56 votes
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                                      2 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Attach multiple files or photos on Field Upload form field

                                      I would like a single contact to be able to upload multiple files or photos when submitting a form. Currently, a contact needs to submit each file individually by submitting the same form multiple times. On the backend, it would be helpful to see, access and download all files/ photos submitted by a contact. The system currently overrides all previous submissions with the latest received. If it could comma separate the URLs that would be awesome.

                                      52 votes
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                                        3 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Give the option for a multi-select picklist to be formatted as a dropdown

                                        In old forms, multi-select picklists being synced over from Salesforce appeared as a dropdown (if they had a long list of options), which users could multi-select by using SHIFT+click. In the new forms tool, multi-select picklists are displayed as a series of check boxes, no matter how many options are given. This makes very messy, long lists, and make those fields virtually unusable in any sort of marketing form. Please either revert to formatting multi-select picklists with lots of options as a multi-select dropdown, or make the multi-select dropdown an option for displaying that type of field.

                                        52 votes
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                                          pending  ·  0 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Send alert if your form submission email address becomes blacklisted

                                          Currently, if Hubspot sends a form submission to an email address (as specified in the form handler), and that email address bounces the email, Hubspot silently blacklists the email address and you will not receive submissions to that email address anymore.

                                          There are a few problems with this:

                                          1. Email on occasional will bounce. In our case, we had multiple user accounts that receive email from the same address, and one of them happened to be full, so Hubspot received a bounced email, even though the rest of our staff were receiving emails fine. Can't see how to absolutely prevent…

                                          50 votes
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                                            4 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
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