General HubSpot Ideas

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  1. Custom User Access - roles and individuals

    User Access Customization .

    Would it be possible to create custom user access levels and titles?

    So for example if you want to create a Custom Access Level you click create new user access. Name this new user access to what ever you want e.g. a role or individuals name.

    Once the name is created, you drag your mouse to the drop down menus in the top menu (Content, Contacts etc). Beside each of the features in the drop down menu there is a box that can be ticked. To give the user access to that feature you simply check…

    268 votes
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      32 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • option to add recurring task in hubspot calendar

      in new hubspot calendar - for recurring tasks to have the option to place recurring weekly / monthly etc

      236 votes
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        26 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
      • Add more filters to the Prospects tool

        There is a ton of useful data available in the Prospects tool--but you can't filter on any of it. For instance, if I only wanted to see prospects that viewed a specific page on my site, I can't do that. Similarly, if I wanted to filter by prospects in a certain city AND only see visitors that went to 4 or more pages, I can't do this. All of the data is available if you drill down individually, it's just not accessible and sortable. At the very least, this extra information should be accessible through the API, but ideally you'd…

        72 votes
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          11 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • User Permissions category for Social Media

          We need a permission category for Social Media similarly to what we currently have for Blog, Landing Pages, and Email. We need the ability to limit access to social media publishing. Not all users are trained or skilled in publishing social media and we can't risk having everyone being able to post.

          68 votes
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            6 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow account specific time zone settings for international businesses

            This is an absolutely critical need as far as I am concerned. I have marketing teams in the US and APAC that struggle to use HubSpot in it's totality due to it's current limitation of a singular time zone setting.

            They have to always consider the time difference, which can make it much less intuitive and is frankly a nightmare for social media scheduling and date specific workflows.

            I actually struggle to believe that this isn't a facet of HubSpot already, and the current solution seems to be "changing the way the date/time is displayed".

            We need this now, as…

            63 votes
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              2 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow multiple email settings to be applied to different emails

              Currently Hubspot only allows you to store one set of preferences in Content Settings>Email, which means that if I want to send out an email under one of our other Mastheads, it doesn't allow me to select a different email setting for subscription preferences, footer information etc.
              It would be very helpful to be able to not only create the new subscription preferences templates, but to apply them to the corresponding email.

              53 votes
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                3 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • Add ability to change your user email address across all HubSpot accounts

                It would be convenient for users to be able to change the email address they use to log into HubSpot in cases where there was a change in the address or a change in the domain name. Currently there is no way to change this, and it's especially cumbersome for users that have access to many different HubSpot accounts as you would have to keep logging in and out of different HubSpot accounts associated with different email addresses just to access the various portals you manage.

                Additionally, a way to move all assets over to the new email address automatically…

                35 votes
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                  1 comment  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • Add norwegian date and nuber formatting

                  Currently, the only date and numbering locale looking like what it should for Norwegian users is German. However it displays German words for time etc. (i.e. 15:30 Uhr)
                  Would be nice to have "dd.mm.yyyy hh:mm:ss" and "# ##0,##" without German clutter.

                  30 votes
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                    1 comment  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • Invoice History

                    No idea how this isn't a feature yet but it would be really nice to be able to look up past and current invoices in the software. Almost all sites operate in that way . . .

                    26 votes
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                      4 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add company name to "success" emails

                      Please help! As a large agency managing many clients we continuously get emails with "Congrats you reached your goal". When you view the email you have no idea which client it is for. This is very frustrating. Please include the client name either in the subject line or in the body of the email. See example with the attached image.

                      26 votes
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                        pending  ·  2 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • Search function for accounts in top right

                        Hi,

                        To make switching between accounts easier there should be a search field in the top right drop down. (under "YOUR ACCOUNTS)

                        24 votes
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                          0 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                        • allow admin to turn off all sales notifications when creating a user

                          For those of us using the Hubspot and Salesforce integration the new contact assignment notifications are redundant.

                          Could Hubspot create a way to allow admins to turn off all notifications, or to set notifications to off upon user creation?

                          There are times when as an administrator you want a user to exist in Hubspot but you don't want to confuse them with an additional tool to log into. Like when you are implementing...

                          20 votes
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                            0 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add Rich Text Editor to HubSpot Owner Signature

                            We can create completely customized emails, and the new ability to use HubSpot Owner tokens to personalize them is fantastic!

                            The signature editing interface (Settings > Users), however, is terrible. It needs to be the same Rich Text editor used in other content area editing tools.

                            We can completely customize the look of emails, but we don't have the same ability to customize the signature to match the rest of the email.

                            This limits the usefulness of the Owner Signature token.

                            16 votes
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                              7 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • Greater Security and Functions for User Roles

                              We need to give our Hubspot users the ability to create email campaigns, landing pages, blogs, etc. (marketer), but without the ability to delete other people's emails and posts.

                              There should be something between Marketing and Content Creator that has the functionality to add, but not change or delete someone else's content.

                              14 votes
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                                0 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make the HubSpot marketplace only certified partners

                                Only certified HubSpot partners should be able to be seen in the marketplace. As we get more partners, the ones that not only sell, but maintain the partner certification should be the ones who are indexed.

                                13 votes
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                                  2 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • Place email as an option in the accounts dashboard dropdown menu

                                  I work at an agency and being able to get to the email section right from the account dashboard would be a huge time saver.

                                  13 votes
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                                    0 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Support 24 hour clock

                                    Please ensure that all times in the system are displayed in the 24 hour clock format. Currently at least the Calendar only supports the 12 hour format, which is very confusing to me and, I would argue, most of the world. So confusing infact, that I had to read the wikipedia article about the 12 hour format to be able to book a meeting.

                                    As you might know, most of the world uses 24 hour clock format. Here's a map showing you just how widely it's used: http://i.stack.imgur.com/43dwH.jpg

                                    I tagged this with Help & Setting, but it should be available…

                                    12 votes
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                                      4 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Overview Column Widths to Narrow, Allow Resizing

                                      It would be great to have control over the column widths of e-mails, lists, workflows and landing pages on the overview screen. If my workflow names are too long, I cannot read the full name.

                                      11 votes
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                                        0 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Support the Danish letters Æ, Ø and Å

                                        Please support the Danish alphabet – incl. the letters Æ, Ø and Å.
                                        I came across this problem when I was importing a list and Hubspot changed all the unknown letters with different symbols. I had to manually change it afterwards.

                                        10 votes
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                                          2 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Greater visibility of Hubspot customer support tickets

                                          I'd love to be able to see the progress of my support tickets to Hubspot. I'm quite busy and don't have time to keep going through all of my old emails to find smallish issues that I know have not been fixed yet. It would be better if I could login somewhere and see all support tickets I've logged that are still not resolved.

                                          10 votes
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                                            2 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
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