Return the "View this lead in Salesforce.com" link in new lead email notifications
Version 1 of the Salesforce connector had a link within lead notification emails that said "view this link in Salesforce.com". Version 2 of the connector no longer has this link in the emails, but a lot of customers used this and have to go extra steps to find that link, which now only resides in HubSpot Lead Management.
Ken Lynch commented
My sales team is complaining about this link being removed. Please bring it back! The connector needs work. After upgrading, we are now frozen out of making SF.com record updates for ~20 minutes after they are grabbed by the HubSpot connector.
Rebecca LeGrant commented
I just got off the phone with support at hubspot about this same issue. Not having this link makes our work more time consuming than it needs to be. It worked great before the upgrade. Please bring back the "View this lead in Salesforce.com" link on my lead notification email!
Having to go between two databases is already painful enough for my sales team. The hubspot to salesforce integration needs to be drastically improved, adding this link is just one step to help my sales team.
Please bring the link to Salesforce back