Make Public Link available as a Personalization option. For those of us still operating without CRM automation, it would greatly help us with an internal lead notification workflow if we could include the Public Link available as a Personalization option.
It would be great if the Contact's HubSpot public URL was a standard field in HubSpot so that the URL can be dropped into an email (using personalization). Use-case would be to include this URL in notification emails to sales rep, where it links back to the lead record in HubSpot. I understand there is a workaround for Salesforce but it's complicated and not everyone has SF.
Sales Rep role should allow viewing (not editing) list of contacts, or contacts by owner, so the rep can see who is getting warmer as a lead. If a small company is using HubSpot and doesn't have a CRM, right now the only option is to make the salesperson an Admin. That's not smart!
AdminHubSpotter (Admin, HubSpot) commented
This feature is completed by using the personalization token called 'Internal Only - HubSpot Contact Record'. This be used in automated emails that are sent through workflows. It will require a HubSpot login to view the contact record.
You can learn how to use the feature here: http://help.hubspot.com/articles/KCS_Article/Email/How-do-I-include-a-link-to-a-contact-record-in-an-internal-email
Michael Gabriel commented
Why is this marked as completed? There doesn't seem to be a public link in personalization still...
This says completed but I do not see Public Link in the personalization drop downs... any ideas?
Looks like this has shipped, but is it documented / announced anywhere?
Dominique Verniers commented
I also want to test this feature. We also haven't been able to integrate HubSpot into our CRM yet. How do I test this?
Since this feature is now being beta-tested, is there a way to get beta access to it?
Lisa Thompson commented
That is a great idea and Just what I was looking for in an email I was crafting to my sales rep last week.... I would definitely use this if the option was there and my sales team would love me for it!
This would be amazingly useful for workflow internal emails.
This would be an amazing feature! Would help greatly in lead nurturing notifications
Ben Bell commented
I agree with ophir. Each contact already has a unique Id. why not make it a personalization field?
It looks like the API has access to it. http://developers.hubspot.com/docs/methods/contacts/get_contact
This would greatly increase the value of internal notification emails.
ophir prusak commented
Just the contact ID is all we really need. So we can create this link: