Email Dashboard/Trouble shooter
I wish there was an email dashboard spanning across campaigns. It should allow for most of the following, there might be more:
- Statistics across campaigns, open, click through, bounce, spam, etc. with the possibility to click on any number to drill deep, get to a campaign, user to identify an issue.
- possibility to get email statistics for automated campaigns, e.g., how many emails were sent today, past 7 days, past 30 days.
- possibility to get email statistics BY CONTACT for automated campaigns, e.g., how many emails did Joe get past 7 days, past 30 days, etc. This is something I'd like to sort to understand that Joe has been emailed 10 times last month but Josephine only once....
All the numbers are there, a dashboard like the above would be a significant step towards understanding, managing and balancing email activities.
Thanks in advance..... Joachim
Rebecca Salen commented
TO be able to drill down into bounce reasons, a customers journey before unsubscribing/clicking would really benefit the email content and marketing strategy for all HS customers as well!
David Neville commented
I completely agree. MAKE THIS HAPPEN!