General HubSpot Ideas

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  1. Is there any way to have a phone number and ability to call from a deal? It would be great to do so since this would both save time for the

    Add a phone number and ability to call from a deal in the CRM. It would be great to do so since this would both save time for the sales guys as well as keep all notes in the same place (now the phone call notes end up in contact instead of for the deal).

    72 votes
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      3 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →

      This is defintely something on the roadmap. We would like to allow emailing and calling from both deals and companies. We think it will be a big win for efficiency.

    • Different default values for personalization token, per domain - Enterprise

      We have clients with several domains. The fallback for personalization tokens are the same for all domains. It would be great if it was possible to set different default values for the separate domains.

      13 votes
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        8 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
      • outlook meetings

        We would like to see a way to log meetings to CRM from your Outlook calendar. Our sales team heavily uses Outlook and rather than track meetings in HubSpot manually by entering them individually, it would be awesome to have a log meeting to CRM button that would do it automatically!

        69 votes
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          4 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
        • track reply rate

          Would love to have the ability to track "reply rates"...

          43 votes
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            6 comments  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
          • Enable Smart Content on Rich Text in Custom Modules

            Since the addition of custom modules into the Design Manager Tool, templates are being built using these custom modules.
            But these modules does not support smart content what makes its use limited of specific.
            ie: Best custom module idea is a Banner module, but a banner is the first place where smart content needs or can be applied.
            I understand the coding complexity for making the custom module entirely smart but It will be more than enough if we can add Smart Content tool into rich text modules in custom modules.

            32 votes
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              1 comment  ·  Content Optimization System (COS)  ·  Flag idea as inappropriate…  ·  Admin →
            • Support outlook on Mac

              Would REALLY love to be able to connect my outlook to HubSpot. I'm on a Mac and unfortunately HubSpot doesn't allows this integration other than for windows users. My entire office is on outlook so I'm not in a position switch to a different email client. Would be great if HubSpot could support outlook on mac in the near future. Thanks!

              40 votes
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                0 comments  ·  Integrations & APIs  ·  Flag idea as inappropriate…  ·  Admin →
              • BRING BACK: Text background color / Highlighting for Notes, Tasks, Log Activity

                Until the recent enhancements (Dec 2016) rolled out for the page styling in in CRM, there was a very handy feature that would allow us to change the text color or background color of text in a note, etc. (See Attached)

                Since Hubspot doesn't give us a way to flag certain key events or milestones, this was a great work around feature that their development team has decided to quietly remove.

                PLEASE BRING THIS BASIC BUT VALUABLE FEATURE BACK :-)

                18 votes
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                  2 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                • Add norwegian date and nuber formatting

                  Currently, the only date and numbering locale looking like what it should for Norwegian users is German. However it displays German words for time etc. (i.e. 15:30 Uhr)
                  Would be nice to have "dd.mm.yyyy hh:mm:ss" and "# ##0,##" without German clutter.

                  30 votes
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                    1 comment  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • tag in linkedin posts

                    I would liket o be able to tag people or companies in my LinkedIn posts scheduled and posted via Hubspot. When I post directly through LinkedIn I can do it but it doesn't work through Hubspot.
                    Thank you!

                    29 votes
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                      0 comments  ·  Social Media  ·  Flag idea as inappropriate…  ·  Admin →
                    • IP filter labeling

                      Under IP filtering, there should be a way to assign labels to IP addresses. That way, when an IP changes, you can easily clean up the old one. This will also provide a clear way to identify, at a glance, any possible holes in the filtering, such as noticing that a certain employee's home office or a contractor who works from another location is not blocked. Now I just see a sea of numbers. Cross referencing to see which are still valid seems daunting.

                      Hotjar is an excellent example of how to do this well.

                      13 votes
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                        0 comments  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
                      • Show traffic from Bing.com as organic rather than referrals

                        Currently, visits from Bing.com are showing up in the Sources report under Referrals (see attached screen shot) rather than organic traffic. I know that this is also an issue with Google Analytics (see http://www.ovrdrv.com/google-analytics-now-classifies-bing-organic-traffic-as-referral-traffic/) but I'm wondering if HubSpot can fix this to show a more accurate depiction of organic traffic volume and trends.

                        11 votes
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                          0 comments  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
                        • Round Robin HubSpot Meetings

                          If you are choosing to round robin your leads to your sales people, we would like to have the ability to round robin whose calendar(HubSpot Meetings) a lead is able to book time on based on their lead owner.

                          18 votes
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                            1 comment  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                          • Custom CRM Deal Currency Alternative

                            It would be helpful if there were a way to choose an actual number instead of a currency. More specifically, creating quotas of numbers say, 30 a month, instead of say $10,000 a month.

                            10 votes
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                              1 comment  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                            • Linkedin Autofill Plugin on Hubspot Form

                              Hi Team,

                              Can we add LinkedIn autofill plugin on Hubspot form, so user cam fill the form data with Linkedin. please see attached screenshot

                              61 votes
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                                3 comments  ·  Integrations & APIs  ·  Flag idea as inappropriate…  ·  Admin →
                              • Integrate HubSpot with Web-based Office 365

                                I use Office for Mac and the web-based Office 365.

                                Currently HubSpot cannot be integrated with Office for Mac - due to compatibility issues. As a Mac user, I understand these limitations exist and are difficult to overcome.

                                So that brings me to the web-based Office 365 - the other platform that I use for email.

                                At this point, HubSpot can be integrated with the desktop version of Office 365, but not the web-based version.

                                It's unrealistic for a Mac user, who already owns Office for Mac, to also pay for the desktop version of Office 365 just to get…

                                27 votes
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                                  2 comments  ·  Integrations & APIs  ·  Flag idea as inappropriate…  ·  Admin →
                                • Include the total number of times an email has been opened

                                  HubSpot is already tracking and logging each time an email is opened (which can be found by exporting the CSV file).

                                  Would love to have a total count of how many times and email is opened by an individual available in either a column in the CSV or (ideally) on the email reports page.

                                  Our team uses the total number of times an email has been opened by a unique email address to know who has forwarded an email to their team (if an email has 100s of opens) or who is actually interested in the product or topic (if…

                                  277 votes
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                                    5 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Different quota for user in different pipelines

                                    We have 3 different pipelines and each user has quota for the products sold in each pipeline. We need to be able to set a monthly quota for each user in pipeline A and a different monthly quota for each user in pipeline B and different in pipeline C. In addition, each user should be able to have a quota set for each month, not just this is the annual quota and you divide by 12. The beginning of the year people typically have lower quotas due to new budget roll-out, new comp plan etc.

                                    9 votes
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                                      1 comment  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add Global Callback Functions/Listeners

                                      Hey HubSpot team & community,

                                      I have been coming across a use case for this more often as of late.
                                      We have a bunch of clients that use Marketo (unfortunately).

                                      One thing I do like about Marketo is their form API seems to be more developer friendly

                                      Here is an example of what I am trying to achieve in plain english:

                                      We store custom data inside cookies to track various interactions with Ad campaigns across various networks that we send through hidden fields inside form submissions.

                                      Unfortunately, the only way to pre-populate this information in HubSpot forms is to use…

                                      31 votes
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                                        2 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                      • WebinarJam

                                        WebinarJam is a very versatile webinar software delivering a lot more features than GotoWebinar at less than 10% of the price. Hubspot is doing its users a disfavour by only being integrated with the most expensive webinar service n the world!
                                        Please integrate with WebinarJam asap. Tks.

                                        37 votes
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                                          6 comments  ·  Integrations & APIs  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Formula or calculation fields on reports

                                          It would make the reporting function more useful if there was a way to add formula or calculation fields.

                                          For example, divide the cost of goods by the deal amount to show gross margin %.

                                          6 votes
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                                            1 comment  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
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